Privacy Policy

Privacy Policy

Last Updated: May 26, 2025

 

At AV Bridal, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you visit our website, use our online services ("Services"), or otherwise interact with us.

 

WHAT INFORMATION WE COLLECT

Information You Provide:

We collect the information you provide directly through our Services—such as when you create an account, place an order, sign up for emails, request an appointment, or contact customer service. This may include: 

Name, email address, phone number

Payment information, billing and shipping addresses

Demographic details and other personal preferences

 

Automatically Collected Information:

When you interact with our Services, we automatically collect data through technologies like cookies and web beacons. This may include:

IP address, browser type, date/time, and referring page

Usage details like pages visited, actions taken, and device info

To learn more or manage cookies, please see our Cookie Policy.

 

Third-Party Sources:

We may receive additional information from trusted third parties and combine it with the data we already have about you.

 

How We Use Your Information

Contact Information (email, phone, address):

To manage your account and fulfill orders

To send updates, offers, shipping notifications, and security alerts

To provide customer support

 

Other Uses:

Personalize and improve our Services and product offerings

Track trends, usage, and interactions

Facilitate communication through social media and reviews

Protect against fraud and enforce our Terms of Use

Comply with legal obligations

 

Sharing Your Information

We may share your information with select trusted partners (e.g., Facebook) to enhance your shopping experience and assist with our business operations.

We may also disclose information if required by law or legal process.

 

Advertising & Analytics by Others

We allow third-party services to deliver ads and provide analytics on our behalf. These providers may use cookies, web beacons, and device identifiers to collect information such as:

Pages visited, links clicked, time spent on our site

IP address, browser, and device data

This helps us deliver content and advertising tailored to your interests. To manage your ad preferences, refer to our Cookie Policy.

 

Your Choices

You can choose not to provide certain information, though it may affect your ability to use some features.

 

You can manage and update your account information by logging into your account.

 

To unsubscribe from marketing emails, click the link at the bottom of any promotional email. You may still receive transactional or account-related messages.

 

Canadian Users and PIPEDA

As a business operating in Canada, AV Bridal complies with the Personal Information Protection and Electronic Documents Act (PIPEDA).

 

Under PIPEDA, you have the right to:

Know why your personal information is being collected and how it will be used

Access the personal information we hold about you

Request corrections to your personal information

Withdraw consent, subject to legal or contractual restrictions

File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights under PIPEDA have been violated

 

To exercise any of these rights or make a request, please contact us at info@avbridal.ca.

 

Data Retention

We retain your data as long as necessary for the purposes it was collected, or as required by applicable laws.

 

Notice of Changes

We may update this Privacy Policy occasionally. When we do, we will revise the “Last Updated” date at the top. We encourage you to review this page regularly to stay informed.

 

Contact Us

For questions or concerns regarding this policy or your data, reach out to us:

 

Mailing Address:

960 Dundas St. East
Mississauga, ON L4Y 2B8

 

Phone: (905) 848‑9927

Email: info@avbridal.ca